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Cookie policy

Last updated: 12 July 2026

This Cookie Policy explains how muddl uses cookies and similar technologies. For this policy, muddl, we, us and our refer to this project. For cookie questions, contact us using the email address in our Privacy Policy. This policy applies to the muddl.co website and the muddl app at app.muddl.co.

2. What cookies are

Cookies are small text files placed on your device when you visit a website. They help websites work, remember choices and understand how people use the site. Similar technologies include local storage, session storage, pixels, scripts and tags that store or access information on your device.

3. Types of cookies we use

We use the following types of cookies and similar technologies.

Strictly necessary cookies

These are needed for the website to work properly. They may be used to remember your cookie choices, support security, or provide basic site functionality. You cannot switch these off through our cookie banner, but you can block them in your browser. Some parts of the site may not work properly if you do.

Analytics cookies

These help us understand how visitors use muddl.co so we can improve the website. Analytics cookies and tracking technologies are only used if you accept them through the cookie banner. Our main analytics tool is Mouseflow.

4. Cookies and similar technologies on muddl.co

Name / provider Type Duration Purpose
muddl_consent or similar muddl consent cookie Strictly necessary Up to 12 months Stores your cookie preference so we know whether you accepted or rejected non-essential cookies.
Mouseflow cookies and identifiers, such as mf_* Analytics Session to up to 13 months, depending on Mouseflow settings and plan limits Helps us understand how visitors use the site through session recording, heatmaps and interaction analytics. Only loaded after consent.
Netlify / hosting logs Strictly necessary / security Varies Helps deliver the site, monitor reliability and protect against misuse.

Cookie names may change over time if we update our tools or implementation. We will update this policy where the change is material.

5. Mouseflow

We use Mouseflow to understand how visitors interact with muddl.co. This may include session replay, heatmaps, clicks, scrolling and page navigation. We use Mouseflow to:

  • spot where visitors get stuck;
  • improve the design and usability of the site;
  • understand whether site pages are working clearly; and
  • identify bugs or confusing parts of the experience.

Mouseflow is only loaded after you accept non-essential cookies. We do not use Mouseflow for advertising or retargeting. We aim to configure Mouseflow in a privacy-conscious way, including masking typed inputs where available and avoiding the deliberate collection of sensitive information. You can also opt out of Mouseflow recording through Mouseflow’s own opt-out page at mouseflow.com/opt-out.

6. What we do not use

muddl.co does not use:

  • advertising cookies;
  • retargeting pixels;
  • Meta Pixel;
  • Google Ads tracking;
  • social media tracking embeds;
  • live chat tracking; or
  • third-party analytics beyond Mouseflow.

If this changes, we will update this policy and, where required, ask for consent.

When you first visit muddl.co, you can choose whether to accept or reject non-essential cookies. You can change your choice at any time on this page, or by clearing cookies in your browser. You can also block or delete cookies through your browser settings. Browser controls are usually available in your privacy or security settings.

To revisit your cookie choices on muddl.co, use this link, or the button below.

If you delete or block strictly necessary cookies, parts of the site may not work properly, and your cookie banner preference may need to be set again.

8. App cookies and local storage

The muddl app uses strictly necessary cookies and local storage for essential functions. These keep you signed in, keep your session secure and remember preferences, such as whether a sidebar is open or closed. The app also uses Cloudflare Turnstile to protect sign-up and sign-in from automated abuse, which may set its own cookies or similar technologies. These are needed for the app to work, so they do not require consent. If we add non-essential cookies or analytics to the app, we will update this policy and ask for consent where required.

9. Changes to this policy

We may update this Cookie Policy from time to time. When we do, we will update the “Last updated” date above. If we add new non-essential cookies or tracking technologies, we will update the policy and request consent where required.